Cisco Jabber

  •  3.2
  • Verified Safety

Cisco Jabber is a unified communications application that integrates various communication methods into a single platform. Designed for businesses, it enhances collaboration through instant messaging, voice, video, and conferencing capabilities. This app allows teams to connect seamlessly, whether they are in the office or working remotely, thereby improving productivity and communication efficiency.

Features of Cisco Jabber

  • Instant Messaging: Allows real-time text communication between users.
  • Voice and Video Calls: Supports high-quality voice and video calling.
  • Presence Information: Displays user availability, helping teams know who is free to chat.
  • Screen Sharing: Facilitates collaboration by allowing users to share their screens during calls.
  • Integration with Other Applications: Works seamlessly with Microsoft Office, Outlook, and other tools.
  • Mobile Compatibility: Available on iOS and Android devices, enabling communication on-the-go.
  • File Sharing: Users can easily share documents and files during chats or meetings.

Pros & Cons of Cisco Jabber

  • Pros:
    • Comprehensive Features: Offers a wide range of communication tools in one application.
    • Enhanced Collaboration: Facilitates teamwork through various communication methods.
    • User-Friendly Interface: Easy to navigate and use, making it accessible for all users.
    • Reliable Security: Provides robust security features to protect sensitive information.
    • Customizable: Users can personalize settings to suit their preferences.
  • Cons:
    • Cost: Can be expensive for smaller businesses, especially when considering licensing fees.
    • Learning Curve: New users may require time to become familiar with all features.
    • Dependence on Internet: Requires a stable internet connection for optimal performance.
    • Potential for Over-Integration: Users might feel overwhelmed by the number of integrated features.

Functions of Cisco Jabber

  • Unified Messaging: Combines different communication methods into a single interface.
  • Video Conferencing: Supports group video calls for effective remote meetings.
  • Voicemail: Integrated voicemail feature that allows users to listen to messages directly through the app.
  • Call Recording: Provides options to record calls for future reference.
  • Contact Management: Allows users to manage contacts easily, including favorites and frequently contacted individuals.

How to Use Cisco Jabber

  • Step 1: Download and install the Cisco Jabber app on your device from the official app store.
  • Step 2: Open the app and log in using your corporate credentials provided by your IT department.
  • Step 3: Familiarize yourself with the interface, including the chat, call, and presence features.
  • Step 4: To start a conversation, select a contact from your list and click on the chat or call option.
  • Step 5: Use the screen sharing feature during video calls by selecting the share screen option in the call menu.
  • Step 6: Customize your settings in the app to suit your preferences, including notification settings and appearance.
  • Step 7: Regularly check for updates to ensure you have the latest features and security enhancements.

User comments

3

It's ok when it works, but very glitchy. I have had several instances where the app is ringing but the screen doesn't recognize that a call is incoming so I can't answer. It will also cause the screen to black out sometimes when you're on a call so it's difficult to access other material that you need. The network search function is also pretty clunky - I've needed to transfer a call to a colleague and been unable to locate them by search based on their last name or extension.

1

I really want and need this app to work for making calls, but whenever I am on my home network it stops connecting and working. After multiple communications from our IT specialist, I am able to use the app on cellular data only, not on Wi-Fi, so time will tell how much extra that may cost. When I'm connected, the app itself is easy to use and I like that I can check voicemail easily. Colleagues have had trouble with it working too.

3

Currently there is no way to add contacts. If you want to call somebody, you basically have to go through your call history and find their number, but you can't associate a name with the number. That said the call quality is really good. The app doesn't work with my hands-free device though - or or my headset. What baffles me is that the screenshots of this application in the play store show this feature however it does not exist in the actual application.

Similar Apps

Reolink

4.1

Gmail

4.2

Reolink

2.8

Snapchat

4.2