OpenTable

  •  4.7
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The OpenTable app is a leading platform for making restaurant reservations online. It connects diners with thousands of restaurants worldwide, allowing users to discover dining options, read reviews, and secure a reservation in just a few taps. Available on both iOS and Android, OpenTable simplifies the dining experience by enabling users to explore menus, book tables, and even manage dining preferences from their mobile device.

Features of OpenTable

  • Restaurant Search: Discover a wide array of restaurants near your location or in a specific city.
  • Real-Time Reservations: Make real-time reservations with instant confirmation.
  • Personalized Recommendations: Receive personalized restaurant recommendations based on your dining history and preferences.
  • Rewards Program: Earn dining points that can be redeemed for rewards or discounts.
  • User Reviews and Ratings: Browse user-generated reviews and ratings to find the perfect dining spot.
  • Dining History: Track your past reservations and dining preferences for future reference.
  • Multiple Booking Options: Choose between different seating times and table configurations based on availability.
  • Gift Cards: Purchase digital gift cards for a range of partner restaurants.

Pros & Cons of OpenTable

  • Pros:
    • Convenient and easy to use for both diners and restaurant owners.
    • Wide selection of restaurants across many regions and cuisines.
    • Instant reservation confirmations, reducing the hassle of calling ahead.
    • Comprehensive rewards system that encourages repeat usage.
    • Ability to read real customer reviews before making a reservation.
  • Cons:
    • Some high-end or exclusive restaurants may not be available on the app.
    • Limited availability in certain smaller cities or less populated regions.
    • Some users report occasional glitches with booking confirmations or syncing with calendars.
    • Rewards points have limited options for redemption and may not be appealing to all users.

Functions of OpenTable

  • Search Functionality: Find restaurants based on location, cuisine, and availability.
  • Booking System: Reserve a table in real-time with immediate confirmation.
  • Review Management: Users can write reviews of their dining experience and read others’ reviews before making decisions.
  • Rewards Tracking: Monitor and redeem dining points through the rewards system.
  • Mobile-Friendly Interface: Easily navigate the app to explore restaurant profiles, check menus, and access user ratings.

How to Use the OpenTable App

  • Step 1: Download the OpenTable app from the App Store (iOS) or Google Play Store (Android).
  • Step 2: Create an account by signing up with your email or connecting via social media platforms.
  • Step 3: Use the search bar to find restaurants by name, location, or cuisine.
  • Step 4: Select your desired restaurant and choose a seating time from the available slots.
  • Step 5: Confirm your reservation by following the on-screen prompts. You will receive a confirmation message or email.
  • Step 6: On the day of your reservation, show up at the restaurant at your selected time. You can also modify or cancel your booking via the app if needed.
  • Step 7: After dining, you can leave a review and rate your experience, contributing to the OpenTable community.

User comments

4

This app works well. However, there is one irritating issue, it cannot focus on a locality when showing the possible restaurants. It does not help if the app keeps showing me restaurants that are one to two hours away, and, worse yet, intermingling them with some local restaurants. I ended up finding restaurants using different ways. It will be more helpful if this app allows the user to set a maximum distance from a specific area so the search can be more useful.

5

The app works great for booking reservations, but it's also really easy to forward information to other people. Joining your reservation and changes can be made easily through the app. I've had fantastic response when using OpenTable to message the restaurant. Sometimes it's hard to get through on a telephone line, but the messaging usually gets a fast response.

4

The app has become less user friendly. The error messages are not clear. It is frustrating to use an app that gives error messages that are vague, or unrelated to the problem. If I missed a field tell me I missed a field- not that the app can't contact the server. This happened twice and I didn't see the missing field because the keypad was blocking it. I'm only relating this experience to help improve the app. I do like the purpose of the app and I find it very useful especially when I trave

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