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mymta

3.0
Verified Safety

The myMTA app is a comprehensive mobile application designed to enhance the commuting experience for users in the New York City metropolitan area. Developed by the Metropolitan Transportation Authority (MTA), this app provides real-time information, updates, and management tools for various public transit services. It aims to simplify travel planning, streamline transit usage, and offer a more convenient way to interact with the MTA's extensive network.

Features of myMTA

Real-Time Transit Updates: Get live updates on subway and bus schedules, including delays and service changes.
Trip Planner: Plan your journey by entering your starting point and destination to receive detailed route options.
Service Alerts: Receive notifications about service disruptions or emergencies that may impact your travel.
MetroCard Management: Check your MetroCard balance and refill it directly through the app.
Bus and Subway Maps: Access up-to-date maps of the subway and bus systems to help you navigate the city.
Accessibility Information: Find information about accessibility features and services available for individuals with disabilities.
Saved Routes: Save frequently used routes for quick access and easy trip planning.
Fare Information: View current fare information and payment options for various transit services.

Pros and Cons of myMTA

Pros:

Convenience: Offers a one-stop solution for managing all your transit needs, from route planning to fare management.
Real-Time Updates: Provides live updates on service status and disruptions, helping users stay informed.
User-Friendly Interface: The app is designed with a straightforward interface, making it easy to navigate and use.
Cost Savings: Allows users to check and refill their MetroCard balance without having to visit a vending machine.
Accessibility: Includes features that make the app usable for people with disabilities, enhancing overall accessibility.

Cons:

Occasional Bugs: Users may experience occasional glitches or crashes, which can disrupt the user experience.
Limited Offline Access: Some features require an internet connection, limiting functionality when offline.
Service Coverage: While comprehensive, the app may not cover all transit services in the greater New York area, potentially leaving out some users.
Battery Usage: Running the app continuously may drain your device's battery more quickly.

Functions of myMTA

Real-Time Tracking: Monitors and displays live tracking of subway and bus locations.
Route Optimization: Helps users find the most efficient routes based on current traffic and transit conditions.
Account Management: Allows users to manage their MetroCard accounts, including balance checks and recharges.
Alerts and Notifications: Sends updates and alerts about service changes, delays, and emergencies directly to your device.
Maps and Navigation: Provides detailed maps and navigation aids for navigating the transit system.

How to Use myMTA

Download and Install: Download the myMTA app from the App Store or Google Play Store and install it on your device.
Create an Account: Open the app and create a user account or log in if you already have one.
Set Up Preferences: Customize your settings, including your preferred routes and notification preferences.
Plan Your Trip: Use the trip planner to enter your starting point and destination to receive route options and travel times.
Check Real-Time Updates: Monitor live updates on bus and subway services to stay informed about any changes or disruptions.
Manage Your MetroCard: Access the MetroCard management section to check your balance and add funds if necessary.
Save Routes: Save frequently used routes for quick access and easier planning in the future.
Access Maps: Use the provided maps to familiarize yourself with subway and bus routes and navigate the transit system effectively.

The myMTA app serves as a valuable tool for anyone relying on public transit in New York City, offering a range of features designed to enhance the commuting experience. With its real-time updates, trip planning capabilities, and MetroCard management options, it aims to provide a more streamlined and efficient way to navigate the city's extensive transit network.

User comments

: Colin Howard

2021-05-30

2

When the app works, it works great, and it's one of the most useful apps I have. The data is fresh from the MTA and aggregated by stop/station, which makes it superior to Google Maps. But right now it's going through some catastrophic errors. It won't show any subway or bus lines, and when I try to add them as Favorites, it crashes. It's not a connectivity or device restart issue, there are no recent updates, and it happens on both beta and public versions. My guess is this is a backend problem.

: A Google user

2018-12-16

3

This app has potential, but it needs a lot of redesign to make it user-friendly---other folks' reviews said a lot already. One simple thing that needs improvement is the map section. Maps should be downloaded on to the phone and routinely updated, instead of having to load up from the cloud. When you're on the train, and there's no service underground and you need to see the map, it can't load. Some stations don't have good reception and you can't get a signal then too. Although they have maps one may not have the time to run to look at one. And on a crowded train, you can't walk to the in-train map. So make the maps downloadable. That's one small suggestion.

: Michael

2021-12-26

1

If it ain't broke, DON'T FIX IT! When it was Subwaytime and bustime app it was the golden age. Apps were near perfect; simple, reliable and useful. This all in 1 monster is none of those. Confusing, bloated, unreliable and downright frustrating. Nothing works! Search is a horrid broken mess. I give up every time I open it. I only keep it in hopes it will improve but like the mta I doubt that will ever happen. What a shame.